Purchases on WooCommerce.com
Plugins bought on the WooCommerce.com marketplace follow the WooCommerce.com refund policy.
Direct purchases
We stand behind our plugins. If something doesn’t work for your store, we will give you a full refund within 7 days of the original purchase, provided that:
- the request is made within the first 7 days of the original purchase;
- the issue comes from installation problems or the plugin not functioning as described;
- you have given our support team a chance to help by opening a ticket through the plugin’s admin settings or the contact form.
No refunds are granted after the first 7 days of the original purchase. Refunds are not provided when a plugin works as described but you simply chose not to use it. Refund eligibility is determined at our sole discretion.
By purchasing our products you agree to the terms of this refund policy.