Plugins that were purchased on the WooCommerce.com marketplace fall within the marketplace’s refund policy. You can check it here
Below you can find the refund policy that falls within purchasing directly on u2code.com.
We stand behind our plugin’s quality and your satisfaction with it is important to us. If you experience problems with the plugins, we will be happy to provide a full refund within 7 days of the original upgrade date.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 7 days of the purchase of the plugins
- Your issue(s) derives from not being able to install the plugin properly or get the plugin to perform its functions.
- You have attempted to resolve your issue(s) with our support team by opening a support ticket through the [Contact Us] in the plugins admin settings.
- No refunds will be granted after the first 7 days of the original purchase whatsoever.
- Refunds will not be granted if you simply decide not to use the plugins.
By purchasing, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.